Topwood Ltd
Freephone 0800 781 1066

FAQ: How do I retrieve files from storage?

When you need to retreive documents simply contact us, or order online and we will select them from storage. Files are then scheduled for delivery to your office on an urgent, same-day or next-day basis.  If you choose our scan on demand service, documents are selected, scanned and available for download within 30 minutes of a request. Read on to find out more.

 

You can call, email, or use our online ordering system. We will add it to our scheduling list and deliver it to you as soon as possible. We will deliver them to you with our secure chain of custody process.
 
When you are finished with the file, simply call, email or use our online system to arrange a pick up.
 
At every stage, the files are scanned and logged to record their location. From the shelf, to your vehicle, then to your office.
 
Watch our video guide on ordering files from storage:
 

 

 

 

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