Topwood Timeline
We have had strong steady growth since 2004, here are some highlights in our timeline.
New Appointment – Business Development Director
We are delighted to announce the appointment of Mark Baterip as Business Development Director. Mark brings with him a wealth of in depth knowledge and experience in the document management industry with over 10 years in the profession. Mark’s expertise in the industry will be highly beneficial to the company following the recent launch of DocView our cloud-based document management platform.
Flintshire County Council
Topwood have been awarded the confidential shredding contract for Flintshire County Council. Topwood will be providing off-site and on-site shredding services to numerous offices around the North Wales area.
ESPO Framework – Secure Shredding and Disposal Services
Topwood have been awarded a place on ESPO framework 981 – Secure Shredding and Disposal Services to supply confidential shredding services in North West England, West Midlands and Wales. This framework aims to provide UK Public Sector Bodies a quick procurement solution for good and services such as document destruction and media shredding.
Walk-in Shred Centre Opened
Topwood have opened a brand new Walk In Shred Centre offering confidential shredding services for individuals and non-businesses. Members of the public are invited to bring their confidential papers to the secure shredding facility on Wrexham Industrial Estate and they will be shredded and baled for recycling. A certificate of destruction is provided for each customer afterwards.
New Storage Facility On Wrexham Industrial Estate
Topwood has completed the purchase of a three acre site on Wrexham Industrial Estate. The former food production and distribution facility will be renovated for the secure storage with a capacity of over 7,500 pallets (250,000 archive boxes). The new site will also be able to accommodate Topwood’s growing secure document shredding and recycling business.
Topwood Expand Into Hereford
Topwood Ltd have recently been awarded the confidential shredding contract for Herefordshire Council. Topwood Ltd will be providing a mobile on-site shredding service to numerous office locations around Hereford cross cutting paper documents to the highest security standard DIN 66399 level P-4.
Upgrading Of Archive Facility
Topwood’s scan-on-demand service means paper files are stored and when required by clients they are located, imaged and downloaded by the client. The popularity of this service has resulted in Topwood upgrading its storage capacity which will hold an additional million individual files.
New MDX Shredding Truck – Delivery Confirmed
Delivery of a MDX Shred Truck has just been confirmed for August-17. It will have cross cut capability for paper documentsand there will be a separate data shredder which will allow the destruction of hard drives, CDs, tapes and other electronic media.
Safe Contractor Awarded
Topwood is awarded Safecontractor status for its commitment to achieving excellence in health and safety. As its customer base grows, especially in the provision of mobile shredding services it is ever more important to have accredited controls and measures in place to ensure a safe working environment.
Cloud Hosting Service
Topwood’s cloud hosting service was launched in partnership with Connecting Cheshire’s Fibrespeed project. File and records imaged through the bulk scanning services are now uploaded via a secure link to the cloud. With bespoke settings, customers documents can be retrieved 24/7 using a secure login.
Arrival Of MDX Shred Truck
A new MDX truck was added to the shredding fleet. The truck has an impressive capacity to shred 2850kg per hour in standard mode which means less time onsite at customers’. The ‘X’ in the name represents cross cut shredding which offers greater security and certification to shred to DIN level P-5 or EN15713 security level 6. This truck can destroy hard drives and electronic media onsite – a requirement that is becoming ever more important.
ISO27001 Certification Is Achieved
Topwood was one of the first information management specialists to be accredited with the new information security standard ISO27001:2013. Under UK data legislation, data controllers, who remain liable for data handled by their data processors, need the assurance that those processors have been independently and rigorously tested to be competent and compliant.
Bulk Scanning Service Is Launched
Investment in personnel and high volume scanning software has allowed the company to develop as a BIP008 compliant scanning bureau. With a capacity to scan half a million images a week the firm offers a complete consverison service where paper documents are received, prepared, indexed, imaged, stored and finally destroyed in one secure facility.
Delivery Of Custom Built Shred Truck
To meet customer demand Topwood purchased an AXO shred truck. This mobile shredder, with its onsite shredding capacity of 1500kg per hour, together with its flexibility, all meant customers could be safe serviced with a guaranteed regular scheduled shredding service.
Electronic Scan-On-Demand
The use of leading software allowed customers to control and recall their files simply by clicking a mouse at their desktop. Furthermore, the technology allowed files to be selected from storage, scanned to electronic format and be securely downloaded within a 30 minute file retrieval service.
Records Management Software
The increased volume and complexity of operating the records centre needed improved software and tracking technology. The purchase of O’Neil’s records management system meant we were able to compete directly with the national data management companies.
Secure Shredding & Recycling Expanded
By the end of 2009 Topwood could offer non-storage customers a secure shredding and recycling service following the purchase of a new industrial mobile shredder. This shredder is still used for large offsite (plant based) or bulk shredding jobs.
New Storage Facility Completed
The new archive stores had capacity to store the equivalent of 250,000 archive boxes. The controlled environment with racking and shelving configurations permitted open file storage. In addition, a vault was completed for ultra-sensitive documents such as title deeds and patient records.
Archive Service Portfolio Expanded
Unlike self-storage Topwood’s fully-managed archive service offered more than just storage space. The purchase of an office shredder meant we could destroy obsolete documents on behalf of customers. This released some storage space but plans for a purpose built storage facility were prepared.
ISO9001 Certification Confirms Customer Focus
Stable growth resulted from customers realising the benefits of freed up office space and staff for more productive use. Good customer service was directly reflected in solid growth and ISO9001 accreditation was the first official step towards being a leading independent document management company.
First Archive Boxes Placed Into Storage
The owner of those first boxes remains a key account today and a simple file retrieval and delivery service was introduced. More boxes were taken in as new clients realised the benefits of offsite file storage.