What is lean process in records management?

Lean process is identifying what the consumer values and how that value can be delivered in the most efficient manner. Leading companies in the UK have streamlined by removing costs from ‘back office operations’. Records management, if delivered efficiently, can add value to a business. Read on to find out more.

Lean management seeks to eliminate any waste of time, effort or money by identifying each step in a business process and then revising, or cutting out, steps that do not create value.

The philosophy has its roots in manufacturing but is increasingly being adopted within other sectors.

Technology and the growth of the outsourcing provides huge opportunities for companies to improve their records management to save staff time and release valuable space.

For example:

  • HR department for a global automotive giant stores personnel paper records in 250 archive boxes using 10 pallet locations inside their warehouse.
  • The use of these pallet locations costs the firm £12,000 alone.
  • By scanning the records, the firm saved over £9,000 a year as well as improving access to records and their security.
  • The warehouse space is released for building cars more efficiently and the global HR staff have instant access to HR records.

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