Why Use Topwood?

We are a professional records management business and we are experts in handling your business information. If you need Scanning Services, Secure Destruction or Business Storage we can help.

Customer feedback is good, referral rates are high and long term customer partnerships are proof that this constant improvement provides outstanding customer service.

Contact us to be put in touch with customers who would recommend us, you can also read some testimonials here.

Topwood and the Environment

We undertake Environmental Impact Assessments as part of our EMS (Environmental Management System):

  • Measuring our environmental impact
  • Developing objectives to manage our environmental impacts
  • Complying with all relevant legal and industry requirements Preventing pollution that arises from any of our activities
  • Maintaining commitment from our staff, customers and partners to reduce environmental impacts.
  • Implementing changes and apply innovations for continuous improvement

We are extending our EMS to gain ISO 14001 accreditation (final audit is due autumn 2016).

All materials shredded by Topwood are recycled wherever possible and in addition we offer a tree-planting scheme.

Topwood’s Tree Planting Scheme

In March 2014 we planted over 600 oak saplings into the Topwood near our secure storage facility in Cheshire.

Many of these trees will grow into mature oaks and will support the environment.

Their leaf canopy improves the air we breathe by absorbing carbon dioxide and releasing oxygen and their roots reduce flooding.

By planting more we can capture carbon and give wildlife a helping hand.

Security

The highest levels of security is core to our business. We have developed a culture into all areas of our business ranging from the employment of staff, through the use of secure IT systems to the physical security of our sites, vehicles and operations.

  • Our secure document storage facilities are monitored and linked to the emergency services via Red Care communicators
  • Comprehensive intruder detection includes motion sensors and contractors that monitor facilities at all times
  • Managed access control system, networked across the sites restricts entry to all premises and provides differing access rights for staff and visitors
  • The vault has an automatic fire suppression system
  • Smoke and heat detectors constantly monitor the document storage facilities
  • Temperature and humidity detectors constantly monitor the document storage facilities
  • Perimeter fencing, entrances and emergency exit points throughout the building have alarm contacts
  • Extensive CCTV, with security lighting, are installed on all facilities, which monitor the buildings for personnel or vehicle activity – 24 hours a day, 365 days a year
  • The site is manned 24 hours a day
  • Facilities are monitored by nationally recognised pest control specialists
Secure Premises

Fully Secure Premises

CCTV in Operation

Our premises are monitored around the clock by CCTV

We store valuable data in our secure fire proof safes

We have a strict access policy

Transport and Tracking

Our collection and delivery vehicles are secure and satellite tracked.

Every box and file is scanned to a vehicle whilst in transit. That way every item can be pin-pointed at any moment.

All of the Topwood vehicles are sign written for clear identification. The manufacturer’s specifications are adhered to and the vehicles are maintained and serviced accordingly.

The appropriate ‘O’ licence (operator’s license) is also valid and up to date.

All Topwood vehicles have the following security measures fitted as standard:

  • Central Locking
  • Alarm
  • Immobiliser
  • Trackers
  • Fire Extinguishers

All of our vehicles are monitored by using “Track You” software, which means we can see GPS web tracks of our vehicles in real time. This helps with route planning and overall efficiency.

Our drivers all have access to SMS facilities which means they can quickly tell us if there are any delays or other issues. We can then relay this information to our clients and customers to avoid as much inconvenience as possible.

Topwood drivers are all Topwood employees and will be wearing distinguishable uniforms along with I.D badges.

We have recently upgraded

all of our vehicles to include a full GPS tracking system. This now includes live communication with each driver – which improves overall efficiency even further.

We can easily re-route vehicles if necessary

Vehicle GPS Tracking

All of our vehicles are GPS Tracked

Topwood - Trusted by

National Trust
Dee Valley Water
Coleg Cambria
Jolliffe and Co Solicitors
Kellogs
NHS
Probation Service
Hacker and Young
Savills
Arch Initiatives
CLS Caring for People
Dwr Cymru